How Does An Ems Work Environmental Sciences Essay Free Essays

An tremendous sum of development in industrial sectors all over universe typically consequences in a turning figure of environmental jobs in proportion with the development. An Environmental Management System ( EMS ) is a model, which is designed to assist organisations in the direction, betterment and control of environmental public presentation. EMS is portion of direction system of an administration, where a clearly set out construction of an administration, duties of staff, processs, be aftering activities, resource allotment for execution, development and accomplishment of marks of environmental policy committednesss needs specifying. We will write a custom essay sample on How Does An Ems Work Environmental Sciences Essay or any similar topic only for you Order Now EMS is designed to understate environmental impact, to utilize resources more efficaciously, to do concern productiveness long-run, to better repute of an administration, to follow with environmental ordinances and statute laws, to better its fiscal place by cut downing fees for insurance, regulative license fees, to better staff morale, stakeholders ‘ relationships etc. The environmental impact varies between administrations, but by and large it is emanations, waste, energy use, ingestion and conveyance of stuffs. Impacts on wildlife and nature is a consequence of increasing clime alteration factors all over the universe, which is lead by contaminated land, air and H2O. In the 1970s and 1980s many administrations established their ain set of ordinances as a response of questions in environmental statute law. In the 1990s the International Organisation for Standardisation ( ISO ) introduced international criterions ISO14000 as portion of organisations ‘ direction systems. In 1992 the British Standard Institute published BS7750, which was the first national criterion for an environmental direction system. The intentional criterions help an administration or industry of any size to accomplish betterment of environmental public presentation by puting a specific environmental direction system. The work of an administration harmonizing to the criterions makes clear marks and aims of environmental policy, and identifies activities that significantly impact the environment. Cardinal elements of an EMS The Model of an EMS consists of four phases: Planning, Doing, Checking and Acting. Planning is the procedure of environmental injury designation by an administration, rating of environmental impact and the constitution of appropriate aims. It is necessary for an administration to reexamine its present stock list of environmental activities and place environmental facets, applicable environmental ordinances and instructions. Harmonizing to ISO14001, the environmental facet is an â€Å" component of an administration ‘s activities, merchandises or services, which can interact with the environment † ( ISO 2004 ) . Designation of environmental facets starts with the survey of activities, merchandises and services of an administration, which affects environment or which leads to environmental impact. All important facets should be considered to set up environmental aims for environmental policy and determine operational control and action in the manner to better environmental public presentation. Significant environmental facets should be stated in policy t o set up environmental aims and marks. Identification and direction of environmental facets leads to important environmental betterment. Environmental Policy is a statement, which is to declare liability to the execution and direction of EMS. Identified and assessed important impacts of an administration are the chief elements of an environmental policy, which is of import for set uping environmental marks and aims. It can be really utile to affect employees in this procedure, for illustration: to carry on brainstorming Sessionss, because there can be chances that can easy cut down the environmental impact. Aims and marks should be specific, accomplishable and mensurable. During and after execution of an EMS, alteration and rectification of the marks and aims should be portion of the monitoring and supervising procedure. Environmental policies should be apprehensible by every employee and employer of an administration to accomplish the marks and aims of the administration. Doing is the execution procedure of the plan to understate environmental impact and hazard of an administration. Harmonizing to ISO14001, the disposal of an administration should name a particular, trained direction representative to guarantee execution of the EMS. The EMS representative is responsible for monitoring, measuring, coverage of EMS public presentation to head direction and control activities that have important environmental impact. The EMS representative should besides collaborate with others to modify EMS as needed. All staff, whose activities can do important environmental impact should be trained on important environmental issues. Relevant staff should be trained on environmental policy, exigency, accomplishment of environmental marks, specific EMS functions and duties, the environmental impact of their occupation activities and effects in instance of relevant staff non following their relevant EMS duties. All processs and instructions to command important environmen tal impact and to place possible accidents, which could hold an impact on the environment must be clarified and documented. Activities of every employee have an impact on the environment and every employee should hold good thoughts associating to their experience about the betterment of environmental public presentation. That ‘s why it ‘s really of import to develop communicating in an administration by regular staff and safety meetings, suggestion boxes, newssheets etc. Effective communicating may assist an administration ‘s EMS execution to actuate people, better apprehension of environmental policies, functions and duties, importance of environmental public presentation betterment and placing possible for betterment. The cardinal function of disposal is to supply resources to employees, which are necessary for an EMS plan execution. Some people, such as clients, registrars, and authorities administrations can be interested to cognize the EMS design and execution of the administration. For these grounds, every administration should hold an EMS manual or EMS description papers. Documentation is one of the of import factors of effectual EMS direction. EMS paperss should be revised on a regular basis by responsible forces, who will do alterations as and when required. Certain operations and activities should be monitored and controlled to pull off important environmental impact and to guarantee that the processs implements to accomplish marks and aims. Operational control processs should be documented, particularly those where breach could take to important environmental impact. The possibility of accidents and incidents ever exist, even in malice of the best execution of an EMS theoretical account. Decrease of hurts, bar of environmental impact, protection of employees and understating losingss can be done by effectual preparation and readying to exigency state of affairss. The readying for exigency state of affairss can be provided by: capacity appraisal for incidents and accidents ; preventive steps on these accidents and incidents, related to environmental impact ; doing programs and processs to react to exigency state of affairss ; regular control and monitoring of the programs and processs and understating environmental impact related to these accidents and incidents. All EMS executions, processs and instructions should be continuously revised and updated. Checking is the assessment procedure, which assesses the effectivity of the plan and evaluates how execution of the plan meets plan aims. The assessment procedure is based on monitoring and measuring of environmental public presentation betterment of an administration. Internal audits are measuring whether the EMS of an administration meets the demands of ISO14001. Internal environmental hearers should be trained on appropriate issues. The effectivity of an EMS mostly depends on monitoring facets, which deals with disagreements of criterions. Monitoring and measurings helps an administration to measure environmental public presentation, conformity by the legal demands, place jobs, analyze root causes of jobs, happening ways to rectify jobs and bettering public presentation and effectivity. Identification and probe of jobs and their causes allows an administration to do disciplinary and preventive steps for the hereafter. Prevention of jobs is by and large far more cost-efficient than repairing them after the fact. Evidence of a on the job EMS is records. Record direction seems a bureaucratic procedure, but on occasion administrations need to supply EMS execution grounds to the 3rd parties ( e.g. clients, some authorities administrations and the populace ) . Administration of an administration decides what records should be kept, how and how long to maintain them. It ‘s really of import to stress needed EMS records to show execution of environmental public presentation betterment. Regular audits can be peculiarly valuable by supplying nonsubjective grounds that an EMS is implemented harmonizing to the demands. Regular audits critically evaluate the effectivity of EMS execution, consistently place and describe to disposal of administration on a deficiency of EMS execution. It provides a great chance to better activities on EMS execution, better environmental public presentation and do the system more cost-efficient. Acting is based on the appraisal procedure to take action for continual betterment of an EMS, which is performed by caput direction. The policy of EMS, objectives, marks and action programs must be reviewed annually by members of the Environmental Management Committee. Results of the EMS execution reappraisal should be reported to head direction, demonstrate to staff and happen out marks, aims, related actions and other elements of EMS that need to be changed. Management reappraisal is an of import cardinal component of an EMS for continual betterment, which besides provides a great chance for EMS execution to be effectual and low-cost. The procedure of a direction reappraisal should affect competent people, who have appropriate cognition and experience and who are decision-makers of the administration. All direction reappraisal meetings should be recorded and supply inside informations on what issues were discussed and what determinations and actions are selected for implementing. How to cite How Does An Ems Work Environmental Sciences Essay, Essay examples

Cash Flow Statement of JB HI-FI Limited

Question: Discuss about the Cash Flow Statement of JB HI-FI Limited. Answer: Introduction In this report an adamantine study has been prepared on the cash flow statement of JB HI-FI limited. It is Australian company engaged in providing goods and services specialized in video games and other home appliance. Richard Murry is the CEO of the company who makes all the strategic decision. It is evaluated that annual report of company has been showing computation of cash inflow and outflow from all its activities by using direct method. A complete analysis has been made on operating, investment and financial activities of JB Hi-FI limited to evaluate liquidity position of company in effective manner. Body context Evaluation of cash flow statement of JB HI-FI Ltd Cash flow statement of JB HI-FI provides liquidity position of company and determines how much cash inflows and outflow of company for a particular time period (Roth, 2017). Particular 2012 2013 2014 2015 2016 Net operating cash flow 215.01 156.4 41.3 179.9 185.14 Net Investing cash flow 0.270833 0.766638 2014.036 2195.167 1.449026 Net financing activity 2227.01 2169.4 2055.3 2194.9 2201.14 Analysis of cash flow from operating activities It is evaluated that JB HI-FI since last five years has reduced its cash inflow from its operating activities. In 2012, JB HI- FI was having 215.01 cash inflow from its operating activities which decreased to 185.14. This has shown company has reduced its cash flow from is operating activities. However, more deep analysis could be made by computing operating cash flow ratio (Google Finance, 2017). Particular 2012 2013 2014 2015 2016 Operating cash flow ratio 0.489772 0.353846 0.11733 0.473421 0.414183 It is evaluated that in 2012, JB HI- FI was having .48 operating cash flow which has been reduced to .41 in 2016. It reflects that company has been inefficient to draw good amount of cash inflow from its current liabilities engaged in its value chain activities (Brigham, and Ehrhardt, 2016). Capital expenditure ratio This ratio measures the capital available for internal reinvestment and for payment on its existing debts. However, by evaluating this ratio it could be inferred that JB HI-FI do not have adequate cash flow CAPEX requirement. Nonetheless, cash inflow from capital expenditure would be found lower in growing company. Therefore, JB HI- FI could justify its lowers amount of cash inflow to its stakeholders (Nizam Hoshino, 2016). Particular 2012 2013 2014 2015 2016 Capital expenditure ratio 0.27083 0.76664 0.03576 0.26715 1.44903 Computation of cash flow statement from indirect method (ASX, 2016) Adjustment to Cash flow Statement of JB HI FI for fives years Particular Fiscal year is July- June and all values in AUD Million 2012 2013 2014 2015 2016 Amount in Million Amount in Million Amount in Million Amount in Million Amount in Million Net income before extraordinary 104.6 116.3 128.4 136.5 152.18 Depreciation, Depletion, and amortization 30.75 33.23 35.33 39.12 40.19 Deferred Taxes Investment Tax Credit 1.61 -2.4 -3.3 Other funds 3.2 6.75 4.91 5.7 9.05 Funds from Operations 149.02 156.62 168.89 178.92 198.79 Changes in working capital 74.81 -0.2053 -127.56 0.98 -13.65 Receivables -0.441 -1.12 -6.17 -10.84 -13.65 Account payable 98.95 -19.48 -88.21 25.69 58.19 Other assets -2.74 5.23 3.14 6.34 6.51 Net operating cash flow 215.01 156.4 41.3 179.9 185.14 Investing Activities Capital expenditure -46.08 -35.31 -35.91 -42.47 -52.34 Sales of fixed assets 1.26 1.2 0.674 0.496 0.342 Purchase of investment -4.2 Other investment -3 Net assets from acquisition -2.4 Net Investing cash flow -44.82 -38.31 -38.236 -44.374 -51.998 Financing activities Cash dividend -77.03 -65.26 -77.18 -87.17 -93.21 Sale of Common Preferred Stock 3.51 1.08 21.4 3.1 5.91 Issuance/Reduction of Debt, Net -84.19 -26.84 54 -40.11 30 Net financing activity -157.71 -91.02 -1.78 -124.18 -57.3 Net Cash Flow from all activities 12.48 27.07 1.284 11.346 75.842 Conclusion It is observed that company has positive cash inflow from its operating activities. In addition to this, financial and investing activities have been providing negative cash outflow. JB HI- FI need to increase its liquidity position otherwise it will result into jeopardize situation for the business functioning of company. Moreover, since 2012 to 2016 company has reduced its cash inflow from its operating activities from 215.01 to 185.14. Nonetheless, cash outflow from its operating activities has increased by 16% in 2016 as compare to its 2012 cash outflow from its investing activities. Now in the end it would be inferred that company need to main its cash flow more than 1 for the smooth running of business (Thomson Reuters, 2016). References Brigham, E.F. and Ehrhardt, M.C. 2016. Account Finance. Cengage Learning, PP 1-549. Google Finance, (2017).ALL ORDINARIES: INDEXASX:XAO historical prices - Google Finance. [online] Google.com. Available at: https://www.google.com/finance/historical?cid=10584617startdate=Jun%201%2C%202015enddate=Jun%2030%2C%202016num=30ei=sTWoV9jrGNaAsgGMsouQDgstart=0 [Accessed 22 March 2017]. Nizam, N. Z., Hoshino, Y. 2016. Corporate Characteristics of Retail Industry among 11 Asian and American Countries.Journal of Management Research,8(1), 224-247. Roth, M., 2017.Top Stocks 2017: A Sharebuyer's Guide to Leading Australian Companies. John Wiley Sons. ASX, (2016). ASX, [Online], Accessed on: 23 march 2017, Available at:https://search.asx.com.au/s/search.html?query=jb+hi+fi+ltdcollection=asx-metaprofile=web Thomson Reuters, (2016).JB HI FI Limited,JBHIFI:ASX historical prices - FT.com. [online]Markets.ft.com. Available

Stephen Harper - Apology to Former Students of Indian Residential Schools free essay sample

International Economics Definition

International Economics Definition What exactly international economics is and what it covers tend to depend on the views of the person using the definition. Roughly speaking, it covers economic interactions between countries such as international trade. More precisely, international economics is the field of study that deals with trade between countries. Topics in the Field of International Economics The following topics are a sample of those considered in the field of international economics: Exchange rates and flows of money between countries Free trade and trade disputes, such as the softwood lumber dispute Immigration and migration between countriesThe role regulations and shipping costs play on trade flowsHow differences in tax regimes influence a companys decisions on which countries to operate in International Economics - One Perspective The book International Economics: Global Markets and International Competition gives the following definition: International economics describes and predicts production, trade, and investment across countries. Wages and income rise and fall with international commerce even in large rich developed economies like the US. In many countries, international economics is a matter of life and death. Economics as a field began in England in the 1700s with a debate over issues of free international commerce, and the debate continues. Domestic industries pay politicians for protection against foreign competition. Institute for International Economics' Definition The Institute for International Economics examines a number of hot topics in international economics, such as outsourcing, US steel policy, the Chinese exchange rate, and trade and labor standards. International economists study questions such as How do sanctions on Iraq impact the lives of the common citizen in the country?, Do floating exchange rates cause financial instability?, and Does globalization lead to an erosion of labor standards?. Needless to say, international economists deal with some of the more controversial topics in economics.

Podcast summary 3 Essay Example | Topics and Well Written Essays - 500 words

Podcast summary 3 - Essay Example He begins by highlighting the obvious basics by making the listeners understand what actually creativity and innovativeness encompasses. According to him, creativity is just getting some old ideas and blending them with new things and done in new ways. He goes on to mention it is the simple things that makes creativity, the aspect of having an independent thought that is different and can provide a solution. He also mentions that the porous exchange of ideas enhances creativity and ensures that every individual has a platform of thinking besides the obvious. He uses various examples to explain his points while providing that innovativeness is based on the old things that person desire to see improvement in. He brings forth various principles that should be adhered to in a workplace foe the staff to demonstrate creativity and innovativeness. The first thing is that all staff should be free to share their ideas irrespective of how odd they may seem. The second thing is the development of an official policy that encourages creativity in the workforce. He also talks about charisma that is geared towards bringing forth empty words that have few actions. He rather advocates for a leadership that is capable of enforcing what they have believed in. According to him any creative idea or innovation that cannot be made to work is not worth the effort. He points out that individuals need to develop their creativity in a simple way based on old ideas. The issues raised by Bob have so much significance in the workplaces. Creativity and innovativeness that does not benefit the organization is not in any way worthy. In order to make the workplace better, the thing is to make the ideas that are brought forth by each member of the workforce usable. Otherwise, the employee are likely to feel out of place and shut their innovative and creative thoughts hence retaining he status quo. Organizations that are aware of the potential in their workforce are

Critically Evaluate Two or Three Approaches to Ideology and Their Essay

Critically Evaluate Two or Three Approaches to Ideology and Their Relevance to the Student of Media - Essay Example 234). One of the reasons for this malaise over the impact of the media is because it is a more formidable source of cultural acquisition and socialisation than books and other cultural institutions, especially for young people, because, as Gross has pointed out, even at the university level, young people are largely influenced by audio-visual media, their primary cultural reference (cited in Hall 1992, p. 88). Yet theorists and critics have argued that the media isn’t ideologically-neutral, rather, contrary to appearances, it is a purveyor of dominant ideology. According to Murfin & Ray (2003) ideology is â€Å"a set of beliefs underlying the customs, habits, and practices common to a given social group. To members of that group, the beliefs seem obviously true, natural, and even universally applicable† (p. 208), regardless of whether they are held or acquired consciously or unconsciously. The term first came into critical use in Marxist thought, when Karl Marx, along with Frederich Engels, offered his critique of capitalist societies in The German Ideology (1844) and other writings. For Marx, society is structured and divided along lines of economics and class along two major axes: those who control the means of production (the ruling class or elite) and those who do not (the masses or proletariat). The wealthy elite, in order to maintain their position of privilege and the economic machinery from which their position and power emanated, had to put structures in place that would reinforce their authority and undermine that of the w orking class (Rivkin & Ryan 1998, p. 253). Marx calls these structures or institutions the ‘superstructure’: law, politics, culture, religion, education, and they emerge from and in accordance with the economic base, with the aim of exploiting the working class (Murfin & Ray 2003, p. 244). Marx criticises capitalists societies which he sees as â€Å"riven from within by †¦ ‘class struggle’† (Rivkin & Ryan 1998, p.

Habits Of Highly Effective People Philosophy Essay

Habits Of Highly Effective People Philosophy Essay Reading this inspiring book I have discovered that to achieve the highest level of self-discipline we need to have 7 habits. By saying habits it means these 7 behaviours pattern must form our everyday pattern of behaviour no exception. This book has opened my eyes on some fundamental facts or habits that shall make me a successful person and achieve high personal achievement. Be more confident on taking decisions and reflect on my strength and weaknesses. The book talks about habits that most effective have them and that made them successful. He said that we make habits and then habits make. We are what we repeatedly do. (Aristotle) Ashe is talking about leadership he mentioned that leadership precedes management. The difference between management and leadership is that management is formal authority while leadership is Moral Authority. Overall the book was interesting and I would like to comment on the main topics covered in the book. The Maturity Continuum is in three steps Dependence This is personal achievement Habits 1, 2, 3 Interdependence This is public achievement-Habits 4, 5, 6 Interdependence-Habit 7 In maturity continuum at dependence stage it is YOU, in independence stage it is I and in interdependence stage it is WE. These are the stages of perfection and optimization that a successful leader should achieve. Habit1. Be Proactive In habit 1 the author is suggesting that one shall be proactive and not reactive. He introduced 3 values in life: the experiential which comes through experiments, creative which come by our creation attitudinal which reflects our response to different situations. By being proactive I can read the surroundings and react upon things by facing the facts but with our own power and control we can response positively. I liked the way he talks about using our energy and power of influence in the right circle. He calls it the circle of influence and the circle of interest. In the circle of influence we have the power to change things but in the circle of interest we may not have the power of change, by concentrating on circle of interest we are just losing our power without we can make any changes; this is not the case if we concentrate on our circle of influence. In proactive approach we make mistakes, acknowledge and correct them. Being in our influence circle is all about proactive. Human Endowments Exercise human endowments imagination and conscience keep promise start small start with yourself never promise too big and deliver too low strong independent will is much inner power swim upstream Become transitional Stop transmitting negative actions of others Be true proactive , not reactive Influence others by my behaviour Make a space between Stimulant and Response so there is a gap for thinking Have principles We have the freedom of choice so we are responsible on our actions Paradigms I take responsibility of my action and choice I am capable of expanding my freedom and influence by proactive behaviour Having the above traits, the process Any reactive tendency I have , I change it to proactive I increase my circle of influence To become transition person so I benefit and others Exercise human endowments mentioned up Habit2. Begin With the End in Mind Focussing on goals is what we always need to do. Our personality has 3 different leadership qualities leadership management productivity Covey quotation in his book from Peter Drucker and Warren Bennis, management is doing things right, Leadership is doing the right things (1).This statement was so powerful and straight to the point which tells all about leadership in very simple and profound words. With the goal in mind we can design the start and focus on our goal and get the results we imagined. He suggests that we visualize things and focus on them so they interweave with our life experience. Things can go as we imagined because we put energy and focus on them and make things happen. I liked the author words mental creation precedes physical creation Effective people shape their own future Use whole brain (left and right) Have a personal mission statement, do incremental changes to the goal but dont change the core. Personal mission statement should answer the questions: What I am about? What do I leave behind? What characters Id like to emulate? What are the important I want? How I can use the right brain? And so on the list goes on. Benefits By doing this it encourages you to think deeply about your life, discover our inside thinking, expands perspective, visualise our goals desires and being the auto pilot to be on the right track. Refining By studying the lives of people we admire we can refine our mission statement Read poetry and inspiring literature Keep a list of trait s characters you like to develop Visualise what u want to be in 10, 20, 30 yrs. List the important things Testing mission values Timeless proven Represent the best inside me Inspire me the right direction Security and comfort to me approach and integrate the 4 basic human needs For example we should reflect upon Mahatma Ghandi mission of every day: I shall not fear any one on earth I shall fear only god I shall not bear ill toward any one I shall not submit to injustice from anyone I shall conquer untruth by truth And in resisting untruth, I shall put up with all suffering Process Create and apply daily living personal and organisational mission statement Envision the desired results and important values to guide activities. Anyone cannot do the right thing in one part of life while he is doing wrong things in any other parts, because life is one invisible whole (Ghandi) Summary of this part is: Choose a life centre Personal mission statement Habit3. Put First Things First So when you want to do something, plan, design and do it. By using calendar and notes list diaries we organise things and put priority on them .we cannot control time but we can manage our or organise ourselves to do tasks. The tasks can be classified in 3 different priorities: Urgent, Important, Not important. I Important and urgent II Important and not urgent III Urgent and not important IV Not urgent and not important We will make things bigger and bigger till it will dominate us and absorb our power by only focusing on Quadrant IQI in the table because it is urgent. The most important one is QII. Effective people are more interested in QII. They do not act in III and IV which are not important and stay in I and II but give more time to II and make I smaller Effective people do their time management by focusing on activities in QII because they are important and those activities have big impact in our life, so we must focus on them. Effective managers focus on results and not on methods so subordinates can choose the method and by this approach best results can be achieved because the subordinate have come up with their own visions or means to do it; it is their visions and not somebody elses. Treat a man as he is and he will remain as he is. Treat a man as he can and he will become as he can and should be (1) We only need time management to organise ourselves to do tasks. Time management can be looked at from three different angles -we believe that we need more timeà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦..but you have all the time is there -we believe that we can save timeà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦..time is equally given to all and we have to spend it -we believe that we can manage timeà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦. We can manage ourselves not time This simple comparison show how thinking has changed Old generation new generation Efficiency effectiveness Practices principles Management Leadership Schedule Relationship Urgent things First Things In control Illusion In Alignment I liked the way the author talked about building emotion bank account. It is a brilliant idea to gauge our account statement and see where the pluses and minuses, i.e. the deposit and withdrawal. He said that to build emotion account we basically have six major deposits, when we do negative things we withdraw from the account and when we do positive things we deposit the account. These deposits and withdrawal are our actions. Examples of deposits that we can make are by: 1. I see what is important for the other person and make it important to me also 2. I attend to small things that are seeing big things to the other to strengthen the relations 3. I keep promise, by not committing to fulfil; it is a big withdraw 4. I must clarify expectations. The author says this is the most damaging part of relations. Explain the role, term and goal. By clearing this upfront, it will save much of time and effort later. 5. I show personal humour and integrity. Be consistent when dealing with groups or individuals. The author says that you must remember how you treat one is how you treat the all others because all is the sum of ones 6. I should apologize when do mistake sincerely and it will be deposit. Priorities The most important things should come first before the less important Improve product/product capacity balance within my circle of influence I fulfil my mission by acting on important Goals in my key roles. Process Focus on important things and NO to unimportant things. Focus on QII activities and gradually Q1 activities will be covered or merged in QII, QIII and QIV will go away. Habit4. Think Win-Win Human relations based on one of these transactions: Win-Win both mutual benefit Win-Lose it is competition if I win you must lose and the relation is authoritarian Lose-Win the leadership is permissive Lose-lose when people try to make others lose even if they lose Win Win-Win or No Deal Win-Win both parties are winners or no deal and no loser. This is the beginning of relations and if no benefit then not a deal once in relation after some time the parties move to Win-Win if they have built the trust. Four dimension of Win-Win: Character: integrity, maturity, abundance mentality Relationships: demonstrate honesty, loyalty Believe in the best of others, clear expectation, accurate in time and honest in communications, treat others with respect and respond to their needs, focus on positive and use feedback for improvements. Agreements: desire results, guidelines, resources, accountability , consequences- achieve win-win or not Systems Processes Persist on looking for win-win results despite the past win-lose condition. Principles Effective long term relationship require mutual benefit I seek the benefit of others as well as my own I get better results by cooperating interdependently that by competing independently Win-Win relations should be focused on win-win with trust. Performance agreement will define the relation and it will be from vertical to horizontal where partnership or team work. the agreement set standards where people measure their performance: define the results, parameters Resources-human, financial, organisation support Accountability the time and standards Consequences what will happen Reward is very important system in Win-Win. If reward is used in win-lose, the system will have negative effect. If rewarded few in the Win-Win system, others are losers .Best is to set individual goals within the overall win goals so all can get rewarded. In competitive market win-win situation should be existed to make win-win to all participants but lack of confidence and trust is the main culprit. Win-Win is a third alternative, it is not my not your way but it is a better way. Habit5. First Understand, then be understood The beauty of this part lies in the art of listening. Which is very important element in gaining the hearts of the others and I believe it is on the top list of communications skills. We tend to prescribe things before listening deeply to the problem and diagnose what is needed. Be a good listener is a key to success. We listen not just for listening but to deeply understand the other party frame of reference and feelings. Listen with ears eyes and heart. Diagnose before prescribe things is not a professional approach. Understand what the customer needs is and give solutions. Amateur salesperson sells product BUT professional salesperson sales SOLUTIONS. Listen not by mouth. Listen to give answer. Listen with ears eyes heart In 75% of waking life, we learn reading, writing, speaking and listening.40% is listening alone. Every hour of understanding save 10/20/50 hours of problem solving arise from not understanding. Empathy listening is the key to the art of listening. Words we say represent 7%, nonverbal body language is 38%, the way we say words (emphasis) and sounds we make is 55% of the speech. So communication is seeing and feelings. It is mainly attitude and partly skills. The one who listens does most of the work not the one who speaks. Everyone is single and unique who will listen then? It is said that walls have ears. However some ears have walls. These words were very powerful on me and I have reflected upon them for a while. They are so true and profound and full of wisdom. Habit6. Synergise Simply it means all or total is greater than the sum of the parts or ones. Its value comes from valuing each other competencies and differences respect them and try to complement each other hence we get the complete picture which individually cannot be completed because o these differences and weaknesses. Cooperation builds trust and needs to interweave with each other. By having synergy mission it will be part of every body mind and heart and not individual concern when it is made by others. Ground rules for synergy try to adopt win-win way of thinking and mentality keep your heart, mind open to new alternatives and possibilities appreciate and respect value others opinions, views, and solutions The third alternative Negotiate and communicate till find a solution that we all feel good about It is not my way nor your way it sis the a better way We both can be right but we dont agree I must listen and if I dont agree I say: this is how I see it, not you are wrong Humility-I have my own experience though a life trials and errors. Take the others experience that took them a lifetime of understanding as a gift given to you for free. The main drive for synergetic approach is answering the question: Would you be willing to explore a solution which might be better than what we suggest? The principles of synergy are: Valuing differences of others and looking for a third alternative Doing work together takes time but produce better long term results Human problems can be solved by using habits 4, 5, 6, Habit7. Sharpen the Saw The principles of balance self-renewal You should work in a proactive way as mentioned before in the QII quadrant to refresh the dimension of ourselves physically, mentally, spiritually and socially. Live-Physical, basic wealth Lovesocial LearnMental Leave a legacyspiritual These when integrated they produce Fire Within Four dimensions of renewal Physical This is concerned about physical wellbeing by good eating and having good sleep and relaxation with exercise, stress management, sleep and rest, regular medical check-ups healthy habits and lifestyle. Spiritual Is inside us and it is a self-monitoring commitment to our values and it drives us by giving inspiration and uplifting to deal with human beings Create mission, review and refine Watch nature and reflect Study literature of great people Appreciate music and art Religious worship, yoga and meditation Mental dimension Keep the mind always fresh and sharp- with all the knowledge by reading writing planning and open mind to others to get new ideas. Read and read and read he says 12 books a year. Most professions have half-life of 4 years. Solve puzzles, play mental games, continue education, listen to music, be aware of TV it can be an open sewer into your home. These are the suggestions of the author and I completely agree with him. Social/emotional It is showing by our interactions with others and how we focus on them. Keep family relations, keep old friendship and find new friends, keep good relations and repair damage, value differences and look for synergy, take holiday and celebrate, take each family member in a date, write letters to family and friends. The four dimensions have to be refreshed and renewed together and if one is not looked after then the whole is affected. The process of synergising Apply Win-Win way of thinking-habit 4 Listen with empathy-habit 5 Seek synergic outcome- habit 6 Then use the synergy rules to find the third alternative Life changes continuously, keep core intact and deal with changes. Your centre is a source of security, guidance, wisdom and power. The real improvement is by renewal of all the four dimensions, physical, social. Set goals and work to achieve those dimensions renewal goals. The process is achieved by constantly developing and renewing of these personal dimensions (resources) to achieve better personal (product) and balance. Some quotes; Strength lies in differences, not in similarities The key of objectivity is to accept subjectivity I dont see the worlds as it is, I see is as I am The enemy of the Best is the good unknown. 7. Sharpen the Saw Be proactive and accepts risk to take new challenge Begin with the end in mind share team vision and mission First things are the things that are most important, they come first Think win-win increase group momentum and bring effective solutions to conflicts Seek understand first so u be understood and successfully resolve problems Synergy by engaging everybody can get better results and complement each other Renew and refresh your four personal dimensions continuously to protect them from burn-out Final Quotes: Become my leader although I a m your boss Production is golden egg, capability is goose